Resources
Stay Informed with the Latest Insights on Global Outsourcing
Explore our collection of articles, guides, and industry updates to keep you up-to-date on the latest trends, strategies, and best practices in global outsourcing.
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Top Customer Service Skills for the Utilities Industry
Customer service in the utilities industry presents unique challenges and opportunities. Click her to learn the top customer service skills for the utilities industry.
Customer Service Retention Tips: How to Keep Your Customers Coming Back
Explore key customer service retention strategies that help businesses improve customer satisfaction and loyalty.
How Human Connection and AI Can Elevate Customer Service
Discover how AI enhances customer service efficiency, but learn why the human touch remains essential. Explore the balance between AI and human support.
Introducing Bloom Global Outsourcing: Your Partner in Excellence
The Bloom group of companies is ecstatic to announce the launch of Bloom Global Outsourcing, a new venture in the Business Process Outsourcing (BPO)...